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Delete Your Personal Data

We respect your privacy. If you no longer wish to use the TW Find mobile app and would like your personal data removed from our systems, you can request deletion at any time.

 

What Happens When You Request Deletion?

 

1. Submit a Request

Complete the form below or email us at privacy@twsubs.com with your full name, email address, and a brief note requesting deletion.

2. Verification

We’ll verify your identity to ensure the request is legitimate. You may be asked to confirm your email or mobile number.

3. Data Removal

Once verified, we will begin deleting your data from our systems, except in specific circumstances which can be reviewed here.

This includes:

  • CRM records and backups
  • Email campaign history
  • Profile data
  • Any associated metadata stored in our app or website systems

4. Confirmation

You’ll receive a confirmation email once your data has been fully deleted. If you’ve requested deletion via email, we’ll reply directly to confirm completion.

Request to delete your data

Please complete this form to request the deletion of your personal data from our systems. Once we receive your request, we will review and process it in line with our privacy policy.